Refund policy
Refund & Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, the item must:
- Be unused and unopened
- Have no signs of use or damage
- Be in its original packaging
- Include proof of purchase (receipt or order confirmation)
If the product has been opened, used, or shows signs of wear, the return will not be accepted.
How to Start a Return
To start a return, please contact us at:
If your return is approved, we will send you instructions on how and where to send your package.
Returns sent without first requesting approval will not be accepted.
Return address:
[INSERT RETURN ADDRESS]
Damages or Issues
Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately at:
We will review the issue and help resolve it as quickly as possible.
Non-Returnable Items
We do not accept returns for:
- Products that have been opened or used
- Items with signs of wear or damage
- Sale items
- Gift cards
- Certain personal care items
Refunds
Once we receive and inspect your return, we will notify you if your refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days.
Please note that banks or credit card providers may take additional time to process the refund.
If more than 15 business days have passed since your refund was approved, please contact us at: